”MAKING A REAL BUSINESS DIFFERENCE – We have been working with Mercuri globally for the last three year developing, delivering and measuring the business impact of the NegGOtiate2WIN training program. Using Mercuri’s core concepts as the basis, we have adapted and tailored the practice elements, role plays and simulated situations, to be 100% applicable throughout the business, sectors, countries and cultures. Working this way has also enabled the program to resonate across the full spectrum of our global sales organisation from Key Account Directors to new starters in the sales teams. We are delighted to announce that this has been one of our award-winning programs. ”SAP
Delivering sales excellence at Worldpay
Developing a suite of digital tools and interactive workshops which form a fully blended development path for Worldpay UK & eCom sales and leadership professionals…Find out more
Simply Outstanding Service By Electrolux
Teams excited and engaged about Customer Service at the Electrolux Academy, More than 100 customer and consumer service agents from Electrolux UK worked together throughout the Spring and Summer in a series of customer service focused workshops. Find out more about the Electrolux Academy.
Honeywell Building Solutions – Transforming learning & development
From a purely face to face, traditional training medium to a more blended approach; encompassing e-learning, virtual instructor-led training and Clever Nelly.
Virgin Holidays – Selling At My Best
Read about this intensive one day training programme using simulation and forum theatre. Watch the Virgin Holidays Selling At My Best video and find out why delegates left the sales training feeling really energized.
To find out more about the Virgin Holidays Selling at my Best sales programme please call us on +44 (0) 330 9000 800 or email firstname.lastname@example.org
“We have chosen Mercuri International for their very pragmatic and efficient training programmes, their ability to deliver the contents in the 39 countries where we are present – and to adapt the contents to the local culture when needed – and the excellent support and coordination made by their International Project Leader. When delivering the same contents in 39 countries, good project management, transparent communication, flexibility and commitment are qualities that we highly appreciate from Mercuri International. The training plan that we are currently implementing in China is a perfect example of how Mercuri demonstrated those high skills that we demand from a training partner.”
Winfried Windegger, Director of Global Sales Capabilities
“Thousands of HP sales people and sales managers have been developed across the world in common methodologies and skills using Mercuri International local expertise and coordinated through Global Project Management.”
“Our Academy, powered by Mercuri, is adding real value to customer engagement processes.”
“Our Raising the Bar programme, developed in conjunction with Mercuri, has made a fundamental difference to our business. It has significantly increased our pitching effectiveness.” Watch the video of Savills winning the L&D award at the Personnel Today awards
“Working with Mercuri has helped our sales team understand and develop a consistent Sales Process capable of delivering great results.”
“The corridors at the Mövenpick Business Academy are still buzzing with excitement from those that attended the Business Strategy and Innovation programmes – Stay ahead in a changing world – Read more. Thank you Mercuri and GrowMe”
“The Mercuri model is now used as a business planning template and the sales management process is adopted by all regional managers.”
“The goal of the programme was to develop our customer service teams. Move them from a reactive mind-set to a more proactive mind-set, not just wait for problems to arise but really find issues and serve the customer before they even know there is something they need help with. We were also focused on building our customer relationships and ensuring every customer has a great customer relationship with Maersk Line. Finally we wanted our customer service teams to take ownership of the customer experience with our company and really spend more time and focus on building that great customer experience.”
“Better Business Results – Higher Motivation – People Quality” Watch the video Outcomes for the Business with Hajo Rapp from Siemens.