Safeguarding at Mercuri

At Mercuri we take our learners’ safety and well-being seriously. All staff within Mercuri International have a responsibility for the safeguarding of our apprentices and colleagues. Safeguarding is about people and organizations working together to prevent and stop both the risks and experience of abuse or neglect. At the same time safeguarding ensures each adult’s well–being is being promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any actions. Our Safeguarding Team are committed to creating a warm, positive and supportive educational experience.


Safeguarding is the practice of keeping children, young people and vulnerable adults safe from potential harm, danger and abuse. Safeguarding means protecting an adult’s right to live in safely free from abuse and neglect.

The Mercuri Safeguarding team


The Mercuri Safeguarding Team have a legal responsibility for dealing with safeguarding issues, providing support to staff members and apprentices. The team works closely with Mercuri’s Learning and Development coaches as well as external bodies to ensure safeguarding in Mercuri is as effective as possible and subject to robust and independent scrutiny. In addition to safeguarding, the team provide support on a wide range of well-being issues.


It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. Employers must do whatever is reasonably practicable to achieve this. This means making sure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace.


As a learner it is your responsibility to understand the basics of safeguarding and what to do if you have any concerns about your own or a colleagues’ safety. You have a duty of care to your colleagues and fellow apprentices. Safeguarding is everybodys’ business.

what is disclosure?

Disclosure is the process by which a person will let someone know that they don’t feel safe. This could mean they are being abused or have concerns someone else is being abused. A disclosure may not take place at once but over a series of conversations. Opening up about something traumatic takes an incredible amount of strength and a lot of trust.


If you feel concerned about anything at all and are not sure what to do, please speak to your line manager, LDC or you can call the safeguarding team on 0330 9000 800 or email


Talk to the person at risk and support them with an advocate. Respond professionally, sensitively and take concerns seriously. Talk to the police if appropriate and any other relevant agencies. Agree the best way of helping, including other types of support.

Signposting and support

We all get overwhelmed and need help occasionally. Sometimes it’s easier to reach out and talk to a stranger. Click below to find a list of useful contact numbers, charities and places that offer support.

Hub of Hope

The Hub of Hope is a bespoke search engine that provides fast access to a range of local and national support services. Either type in the postcode of where you require support or click the orange button to find a service near to you.

KCSIE 2022

Keeping Children Safe In Education 2022 is the key statutory guidance that sets out what schools and colleges should be doing when carrying out their duties to safeguard and promote the welfare of children.

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