Optimize your levy funding

Optimize your levy funding

Upskill your current team or hire new talent through an apprenticeship with Mercuri. We now offer levy funded, world class development programmes for your sales teams, business leaders and customer service professionals to name but a few.
Negotiate with Confidence

Negotiate with Confidence

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiation Skills masterclass on October 30th - 31st. It is ideal for people in a sales, key account management, leadership or buying role who are directly involved in negotiations.
Sales Leadership in the Field Masterclass

Sales Leadership in the Field Masterclass

Do you engage in coaching visits with your team? Develop your Coaching and Managing skills to have a direct influence on the ability of your team to perform at the highest level with Sales Leadership in the Field on November 20th - 21st.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on September 18th - 19th at the London Heathrow Crowne Plaza. Ideal for managers, and aspiring managers, who achieve their objectives through their team.
Transform your Farmers into Hunters

Transform your Farmers into Hunters

Develop a sales approach that engages and motivates the customer to buy with our popular Consultative Selling masterclass on September 25th - 27th and November 13th -15th at the London Heathrow Crowne Plaza.

Taking Sales to a Higher Level

Back

Growing existing customers

Retaining and growing existing customers

Why ‘Brick-walling’ your customer base is good business sense:

  • Defend your valuable, hard won customer base from competitor attack.
  • Increase your sales profitability to sell more to existing trading relationships.

It enables you to work more extensively with customers in ‘partner’ relationships and identify ongoing sales opportunities.

How Mercuri can help

  • Define tactical, strategic and key account relationships and the level of focus each requires in order to grow sales revenues.
  • Develop your sales force in robust, comprehensive key account management tools that provide a common, measurable approach to relationship development.
  • Coach your sales people in the skills required to retain and grow their existing key relationships, as well as the skills required to co-ordinate and lead internal key account teams.

To find out more about how Mercuri can help you please call us on: +44 (0)330 9000 800 or email us at ukinfo@mercuri.co.uk