Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on October 31st - November 1st. This public course is for people in a sales, management or buying role who are directly involved in negotiations.
Leadership or Management?

Leadership or Management?

Get the most out of your team with Mercuri's Leading and Motivating the team training programme on November 21st-22nd 2017. This course is for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Discover the 20 required practices to succeed in the 3rd Millennium

Discover the 20 required practices to succeed in the 3rd Millennium

Join our 3rd Millennium Sales event on January 16th - 17th 2018 at the Crowne Plaza Heathrow and transform yourself into a future proof sales professional. Understand the new buying behaviours. Find out more now.
Sales Activity & Pipeline Planning on November 7th - 9th

Sales Activity & Pipeline Planning on November 7th - 9th

Do you know the shape of your sales activity? Our Sales Activity & Pipeline Planning course at the London Heathrow Crowne Plaza will help you build a sales plan that will manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.

Taking Sales to a Higher Level

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Competence Assessment Tools

Find out about Mercuri's Sales Evaluator - the online competence assessment and benchmarking tool.

Do you assess the impact of Learning and Development activity?

The recent CIPD Learning and Development survey found that only three in ten organisations quantify the impact of Learning and Development on productivity. "Evaluations are considerably more common and more in depth in organisations where L&D is aligned with business strategy."

Our analysis tools are designed to provide clear and valuable information that enable you to make critical decisions about business direction and measure the impact of any development investments made. The most effective way to evaluate a change initiative is to measure the impact it has made on results.

Sales Evaluator - Online Competence Assessment

What skills, knowledge and attitudes do your people need?

Mercuri's Sales Evaluator is the online competence assessment and benchmarking tool - It is the starting point for sales and business improvement. 

Sales Evaluator is a web-based assessment tool that enables you to evaluate and benchmark the skills, knowledge and attitudes of your sales and customer facing teams and ensure these competencies are aligned with your business. It will:

  • Provide insight into the current levels of your people's skills, knowledge and attitudes
  • Enable you to benchmark your people's skills, knowledge and attitudes against "world class"
  • Help you plan areas for improvement and recommend the best methods to make this happen efficiently and effectively

 

McQuaig Psychometric

The McQuaig Psychometric System is an easy to use online profiling system that enbles you to:

  • Benchmark a role internally
  • Recruit to the requirements of that role
  • Develop your people based on their strengths
  • Retain your stars

The McQuaig Psychometric System is more than just personality testing. It is a complete profiling system. Mercuri is a McQuaig Consulting Partner. Please contact Mercuri to discuss how investing in psychometric testing will save you time and money. 

MI-CARE - Customer Attitude Research Evaluation

Do you really know what is important to your customers? 

MI-CARE is a research tool designed to be tailored to ask you customers the vital questions that will give you the knowledge to become a better more efficient customer focussed and profitable organisation. As a result you will be able to concentrate your focus on areas that will make a visible improvement to the service and products you provide your customers, improvements that the customer has said is important to them. Click here for more details

MI-PARE - Personnel Attitude Research Evaluation

Benefits of measuring employee loyalty.  Creating a comprehensive overview of how the employees perceive the company’s work environment, management, colleagues and the company as a whole; Revealing opportunities for creating further progress; Ensuring one-way development by giving the organisation a single starting point; Creating opportunities for a well-founded, preventative and systematic development of the company’s human resources, including the management Click here for more details

Differentiated Selling Survey

Do you know what your future/expected Selling Situations will be? 

Differentiated Selling Survey analyses and visualises the selling situations a company meet in their customer/prospect contacts. The process will analyse the four selling Situations, Assertive, Relational, Consultative and Expertise. It will tell you what selling situation is needed in today's market and more importantly how you will need to address future markets. Click here for more details

SMPE™ - Sales Management Process Efficiency

Can you predict which of your Sales Managers will succeed?

Top sales managers follow a process for managing their people. Understanding what this process looks like can help other managers adopt a more effective approach to managing their sales people. Sales Remains Some Sort of Mystery.  The SMPE analysis is designed to identify how effective your sales managers are and where they focus their effort. It can also enable your managers to be benchmarked against each other and against a global database of leading companies.  Click here for more details

Interested?

To learn more about where our expertise can add value to your business please contact us on +44 (0) 330 9000 800 or mailto:evaluator@mercuri.co.uk