Professional Sales

Professional Sales

Receive information about our two day course for people who are either new to sales or have a sales element within their role. Our Professional Sales programme focuses on: Understanding the sales process, Preparation, Presenting the solution, Overcoming objections and Closing the deal.
What makes the best people successful?

What makes the best people successful?

Sales Evaluator - Our online assessment tool will help you evaluate the competence of your sales and customer facing teams to make the biggest impact on your business. Contact us to arrange a demo or watch the Sales Evaluator video.
Plan and implement effective sales strategies

Plan and implement effective sales strategies

Develop a highly effective sales activity management methodology with Mercuri's Sales Leadership Planning training course on July 4th - 5th. This course is for all Sales Directors and Sales Managers who lead and manage a sales team.
Selling At My Best

Selling At My Best

Check out the Virgin Holidays Selling At My Best testimonial video in the "Our Customers" menu. Discover why delegates left the sales training programme feeling really energized. "I was overwhelmed by the delivery. The facilitators had passion and enthusiasm."
Let's Do Business

Let's Do Business

Join us at the Let's Do Business Expo on 29th June at Uttoxeter Racecourse in Staffordshire. Find out more about how we can help you with sales strategy implementation and talent development programmes such as Consultative Selling, Pipeline Planning & Sales Leadership.

Taking Sales to a Higher Level

Back

Blended Learning with LSI Energy

LSI has been established in the utility industry since 1994, making them one of the first companies to operate in a deregulated market.

LSI Energy and Mercuri

The challenge

LSI Energy supply utility contracts to a wide range of organisations and businesses in a highly competitive and dynamic market.  With an award winning customer and after-sales service LSI Energy continuously strive to improve business and customer service through learning and development.  Up until this time, LSI had conducted all training “in house”, however, due to time pressures  and the fact that an expert in changing behaviours would have more impact, LSI came to Mercuri for help in transforming customer liaison. The aim was to inspire confidence in  the Account Managers and Telesales Teams, especially in understanding the customer’s business needs and priorities, and to develop best practice business development processes.

 Our Solution

Mercuri worked closely with the management team to develop a blended learning programme, tailored to LSI’s exact requirements. To facilitate learning Mercuri delivered Sales Excellence workshops to the LSI Energy sales teams, preceded by online blended learning programmes directly linked to the workshop topics:

  •  Creating business relationships

  • Making the best first impression

  • Creating a positioning statement using the frame concept

  • DAPA - a proven Mercuri concept that breaks the sales process down into four logical steps

  • Presenting the solution and gaining commitment

  • Handling price

The result

 “Great programme. I was able to use the concepts learned at the training session the very next day with great success."

“I would have no hesitation in recommending Mercuri International (UK) to anyone. They are extremely professional and made it a priority to fully understand our business and what we do, which was absolutely apparent in the delivery of the training and resulted in a reinvigorated and inspired sales team.”

Laurence Saffer, Managing Director, LSI Energy