Under pressure – do you have time for your teams?
We take a look at the pressures facing HR – and how fresh thinking about the way we train may be part of the solution.
Insights
Being ‘competent’ used to mean ‘good enough’. But in the world of business, it has become much, much more
As customers are getting better informed, and products and services are perceived as increasingly similar, it is no longer enough to just deliver high-quality products and services. Discover how to gain competency.
Fighting a war on two fronts – why some of Key Account Management’s biggest battles are internal
Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed?
Sales Training & Development Trends
“If previous economic downturns and changes in the marketplace have taught us anything, it’ll be that those companies that are
Enhancements to our Sales Training programmes
Thanks for your feedback! We have been listening to feedback from both our in-house sales training course clients and our
20 ways to get the most out of relationships with your top customers
Strategic Account Management Key account management (KAM) is a complex task. Doing it right requires commitment and, above, all, preparation.
Growing your customers’ business
SECTOR FOCUS: Secure better patient and business outcomes Strong competition in domestic and overseas markets? Profit margins under pressure? Rigorous regulatory