Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on May 15th - May 16th. This professional masterclass is for people in a sales, management or buying role who are directly involved in negotiations.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.
Consultative Selling

Consultative Selling

Develop a highly effective, successful and professional approach to selling that engages and motivates the customer to buy. Join our Consultative Selling open course on June 5th - June 7th 2018 at London Heathrow Crowne Plaza.

Taking Sales to a Higher Level

Back

What is competence?

Competency is the sum total of skills, knowledge and attitudes.

Evaluating competence

Do you know which competencies your managers, leaders and sales/customer facing teams need to enhance business performance?

  • Gaining commitment
  • Time management
  • Product knowledge
  • Gaining Commitment
  • Account planning
  • Objection handling
  • Negotiating
  • Presenting
  • Coaching
  • Resillience
  • Qualifying
  • Motivating
  • Communication
  • Decisiveness…….?

Competence within your business 

Have you decided what are the most important competence set for your business?  Talk to us about the benefits of evaluating the competence of your teams, call +44 (0)330 9000 800 or email training@mercuri.co.uk.