Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Consultative Selling

This programme is for all sales people who wish to develop a highly effective, successful and professional approach to selling.

The Key Outputs:

  • A comprehensive sales approach that engages and motivates the customer to buy.
  • Improved skills that enable you to manage your sales approach more effectively.
  • More confidence to succeed in your sales career.

The Agenda (3 Days)

Introduction and Objectives

  • Setting the objectives for the participants.

Professional Positioning

  • How to communicate the value your company offers to your customers.

Impact and Influence

  • How to adapt your behaviour in order to change the behaviour of your customer.

Managing Meeting Dynamics

  • How to maintain control during a meeting.

Information Gathering Skills

  • How to consciously use your skills and techniques to uncover customer requirements.

Compelling Business Communications

  • How to create an impact through the way you communicate.

Powerful Solution 
  • Presentations

  • How to present your offer to make it more compelling.

Effective Objection Handling

  • How to deal with the customer and the objection they have raised.

Gaining Commitment and Team Selling

  • Using all available resource to achieve the best result.

Personal Action Planning

  • How to implement the key learning points.
5 Jun 2018 09:30 - 7 Jun 2018 17:00
Consultative Selling
From:5 Jun 2018 09:30
To:7 Jun 2018 17:00
Location:London - Heathrow Crowne Plaza
25 Sep 2018 09:30 - 27 Sep 2018 17:00
Consultative Selling
From:25 Sep 2018 09:30
To:27 Sep 2018 17:00
Location:London - Heathrow Crowne Plaza