Team Leader Apprenticeship Level 3

Your Team Leader Apprenticeship journey starts here

During the CMI (Chartered Management Institute) accredited Level 3 Team Leader Apprenticeship qualification learners are introduced to a variety of leadership styles. This enables optimum motivation of team members and positive interaction with internal and external stakeholders. They will have the skills, knowledge and behaviors to develop and mentor their teams, allowing them to reach their full potential. Equipping them to solve problems, manage resources, achieve goals and build stakeholder relationships in line with organizational strategy. 

Who is the team leader apprenticeship for?

The qualification is suitable for experienced and newly appointed first line Managers, Supervisors, Team Leaders, Shift Supervisors and Shift Managers.

Typical Entry requirements:

None – Find out about functional skills requirements.

Professional registration:

Associate Member of CMI (ACMI)


Up to 15 months


This apprenticeship standard has been allocated a maximum funding cap of £4,500.

Professional body recognition and completion:

On completion, Mercuri apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.

The Operations/Departmental Manager Level 5 is perfect for those wanting to continue their leadership and management journey:

Remote Learning

The Team Leader Level 3 apprenticeship programme is delivered through a combination of blended and remote learning. An integrated blended approach to learning not only supports and engages different learner styles it also supports remote working. Throughout their apprenticeship programme Mercuri apprentices will have access to thousands of articles and content via the CMI management direct platform.

“I think the biggest impact was the team’s new found understanding of how to  deal with critical situations or difficult customers and the importance of their roles within the organization and the impact they have in our overall success.” 

Hecny Group, Director of Sales 
Arm your team with the competences to lead

The Team Leader Apprenticeship Journey

Starting with Immediate Impact your apprentices will complete 9 blended learning modules, a combination of business critical and leadership competencies.

  1. Immediate Impact
  2. Leadership & The Leader
  3. Project Management
  4. Managing People
  5. Communication & relationship building
  6. Operational Planning
  7. Data & Information management
  8. Financial understanding

Find out more

Our Apprenticeships

Find out more about Mercuri Apprenticeships - Grow Your People, Grow Your Business

Mercuri’s SALES+ Level 4 Sales Apprenticeship programme has been created by sales experts to ensure your sales professionals have the knowledge, skills and behaviours to sell successfully and consistently.

Sales Apprenticeships – Increase sales through apprenticeships

Over a period of up to 15 months this Level 3 Customer Service programme will enable your customer service advocates to hone their knowledge of the customer journey.

Customer Service Specialist Apprenticeship Level 3

Learners will gain a complete understanding of the four critical areas of management: on this CMI accredited Level 5 programme.

Operations / Departmental Manager Apprenticeship Level 5