Optimize your levy funding

Optimize your levy funding

Upskill your current team or hire new talent through an apprenticeship with Mercuri. We now offer levy funded, world class development programmes for your sales teams, business leaders and customer service professionals to name but a few.
Negotiate with Confidence

Negotiate with Confidence

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiation Skills masterclass on October 30th - 31st. It is ideal for people in a sales, key account management, leadership or buying role who are directly involved in negotiations.
Sales Leadership in the Field Masterclass

Sales Leadership in the Field Masterclass

Do you engage in coaching visits with your team? Develop your Coaching and Managing skills to have a direct influence on the ability of your team to perform at the highest level with Sales Leadership in the Field on November 20th - 21st.
Consultative Selling

Consultative Selling

Sales Managers and sales people must today master Assertive and Consultative Selling skills. They must know how to analyse their customers’ and prospects’ buying journey. Develop a sales approach that engages and motivates the customer to buy with our Consultative Selling masterclass at the London Heathrow Crowne Plaza.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on November 6th at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.

Taking Sales to a Higher Level

Back

Sales Excellence Seminar & Moments of Truth

Congratulations

Claire Hansell from Bridge Street Global Hospitality won the Apple watch prize draw from our recent Sales Excellence seminar co-hosted with OA Executive.

Sales Excellence Seminar

Mercuri Consultant Darin Enefer shared insights from our global survey on the secrets of sales excellence at the breakfast seminar on the 18th October with OA Executive and supported by the Association of Professional Sales (APS).

The survey asked 926 respondents from 20 countries about their sales improvement initiatives.  Darin shared with delegates what 10 things contribute to sales excellence in today's competitive landscape.

Moments of Truth

Delegates left the seminar feeling energized after hearing about techniques linked to sales strategy implementation including concepts such as:

"A moment of truth is an episode in which a customer comes into contact with any aspect of the company, however remote and thereby, has an opportunity to form an impression."

Darin talked to delegates about how systems, attitudes and skills are key to Moments of Truth.  Claire Small from OA Executive reiterated the signifiance of Moments of Truth, not only in relation to our customers but also with your own internal teams and family life.

Further information

Please contact us on +44 (0) 330 9000 800 to receive information about sales strategy implementation or to find out about the next sales excellence seminar.

Sales Excellence Seminar & Moments of Truth