Safeguarding our learners

Safeguarding adults is defined in the Care Act 2014 as ‘protecting an adult’s right to live in safety and free from abuse and neglect’. Safeguarding is aimed at protecting vulnerable children and adults from abuse and neglect.

Supporting our apprentices during COVID

Safeguarding as a general concept is to protect people from harm and abuse both physically and verbally.

Please click this link to go to our page on maintaining learner safety during the current CoronaVirus pandemic.

Taking care of your mental health

Follow the link to our wellbeing page

Our responsibility

All staff within Mercuri International (UK) Ltd have a responsibility for the safety and well being of our apprentices, learners and colleagues. Safeguarding is about people and organizations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult’s well being is being promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any actions.

Your responsibility

You have a duty of care to your colleagues and fellow apprentices. Safeguarding is everybody’s business.

The signs of recognising abuse can come in many different forms. A change in behaviour, low self esteem, isolation, a change in appetite and expressions of anger, frustration, fear and anxiety.

Are you concerned?

If you are worried about your safety, or you think you or someone you know is being abused, neglected or threatening your right to democracy please contact: Mercuri UK Ltd and talk to one of our Safeguarding Officers on 0330 9000 800 | or email:

If you report a concern to us we will:

Talk to the person at risk and support them with an advocate. Respond professionally, sensitively and take concerns seriously. Talk to the police if appropriate and any other relevant agencies. Agree the best way of helping, including other types of support.

External support links

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Supporting our learners

Managing stress

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