Optimize your levy funding

Optimize your levy funding

Upskill your current team or hire new talent through an apprenticeship with Mercuri. We now offer levy funded, world class development programmes for your sales teams, business leaders and customer service professionals to name but a few.
Negotiate with Confidence

Negotiate with Confidence

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiation Skills masterclass on October 30th - 31st. It is ideal for people in a sales, key account management, leadership or buying role who are directly involved in negotiations.
Sales Leadership in the Field Masterclass

Sales Leadership in the Field Masterclass

Do you engage in coaching visits with your team? Develop your Coaching and Managing skills to have a direct influence on the ability of your team to perform at the highest level with Sales Leadership in the Field on November 20th - 21st.
Consultative Selling

Consultative Selling

Sales Managers and sales people must today master Assertive and Consultative Selling skills. They must know how to analyse their customers’ and prospects’ buying journey. Develop a sales approach that engages and motivates the customer to buy with our Consultative Selling masterclass at the London Heathrow Crowne Plaza.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on November 6th at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.

Taking Sales to a Higher Level

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Relationship Based Negotiating

Relationship Based Negotiating will enable you to negotiate with more confidence. You will improve the return obtained whilst focusing on achieving an outcome that maintains and nurtures the customer relationship.

We focus on negotiating in a logical sequence:

  • Unguided negotiation establishes baseline competence and confidence and reinforces the benefits of improving.
  • The relationship-based negotiating model provides a process and structure to negotiating.
  • Understanding the relationship goals of both sides to ensure the negotiation is compatible with the relationship.
  • Assessing the situation and context within which the negotiation takes place to optimise the outcome.
  • Planning your offer to make it realistic but rewarding.
  • Manoeuvring and bargaining which moves the negotiation forward towards a mutually acceptable outcome.
  • Two practice sessions using business-specific scenarios.
  • Moving forward – implementing the negotiated outcome.

Developing your Professional Negotiating skills

The 18% who said they were not confident negotiating on behalf of their organization dropped to only 3% three months after the Professional Negotiating workshop. 

Long term results improvement is only possible if learning is reinforced and refreshed on an ongoing basis. During our Professional Negotiating workshop best ways of working are agreed and documented for day to day use: 

  • Negotiation planning tool.
  • Question bank.
  • Offer component analysis.

At the end of our Professional Negotiating workshops individuals commit to personal changes on their action plans. Following workshops managers can be developed to coach the new skills in the field. Further multi media components can be delivered to reinforce learning.

What to do next?

Find out more about our next Professional Negotiation Skills course or contact us on +44 (0) 9000 800 to discuss an In-house negotiating workshop.  

 

 

Relationship Based Negotiating