Operations / Departmental Manager Apprenticeship Level 5

This Level 5 Management Apprenticeship combines Mercuri’s consultative approach to supporting experienced and new managers with:

  • Planning Strategies
  • Managing People and Teams Remotely
  • Information and Budgets

The Operations / Departmental Manager Apprenticeship programme can also be delivered leveraging our unique Sales Offering. As with all our apprenticeships it has been designed to enables us to utilize digitized content and remote real-time delivery for our learners. This means, learning will be safe and non-disruptive.

The Operations / Departmental Manager Apprenticeship Journey

Your learners will gain a complete understanding of the four critical areas of management:

  • Organisational performance
  • Managing people and developing relationships
  • Managing self
  • Delivering results
Delivering results

How we do it

Our Operations / Departmental Manager Apprenticeship programme is delivered through a combination of learning methods. From digital learning experiences to personalized training with certified instructors.

Mercuri’s Blended Learning

Programme content

The 14 modules are content rich:

  1. On-boarding
  2. Leadership
  3. Strategic planning
  4. Managing people
  5. Operational planning
  6. Developing leadership capability
  7. Decision making and risk assessment
  8. Communication and relationship management
  9. Systems and resource enablement
  10. Coaching, mentoring and nurturing
  11. Driving performance
  12. Financial understanding
  13. Project management
  14. Continuous professional development