This Level 5 Management Apprenticeship combines Mercuri’s consultative approach to supporting experienced and new managers with:
- Planning Strategies
- Managing People and Teams
- Information and Budgets
The Operations / Departmental Manager Apprenticeship programme can also be delivered leveraging our unique Sales Offering.
The Operations / Departmental Manager Apprenticeship Journey
Your learners will gain a complete understanding of the four critical areas of management:
- Organisational performance
- Managing people and developing relationships
- Managing self
- Delivering results
How we do it
Our Operations / Departmental Manager Apprenticeship programme is delivered through a combination of learning methods. From digital learning experiences to personalized training with certified instructors.
Knowledge modules are content rich and incorporate:
- Organisational Performance – delivering results
- Operational Management
- Project Management
- Business finance
- Interpersonal Excellence – managing people and developing relationships
- Leading People
- Leadership styles
- Managing People
- Developing high performing teams.
- Performance management techniques
- Building Relationships
- Communication
- Interpersonal skills
- Personal Effectiveness
- Self -Awareness
- Decision Making