Hear What Our Customers Say
Delivering sales excellence at Worldpay
Developing a suite of digital tools and interactive workshops which form a fully blended development path for Worldpay UK & eCom sales and leadership professionals...Find out more
Simply Outstanding Service By Electrolux
Teams excited and engaged about Customer Service at the Electrolux Academy, More than 100 customer and consumer service agents from Electrolux UK worked together throughout the Spring and Summer in a series of customer service focused workshops. Find out more about the Electrolux Academy.
Honeywell Building Solutions - Transforming learning & development
From a purely face to face, traditional training medium to a more blended approach; encompassing e-learning, virtual instructor-led training and Clever Nelly.
Virgin Holidays - Selling At My Best
Watch the Virgin Holidays Selling At My Best video and find out why delegates left the sales training feeling really energized.
To find out more about the Virgin Holidays Selling at my Best sales programme please call us on +44 (0) 330 9000 800 or email firstname.lastname@example.org
"We have chosen Mercuri International for their very pragmatic and efficient training programmes, their ability to deliver the contents in the 39 countries where we are present – and to adapt the contents to the local culture when needed - and the excellent support and coordination made by their International Project Leader. When delivering the same contents in 39 countries, good project management, transparent communication, flexibility and commitment are qualities that we highly appreciate from Mercuri International. The training plan that we are currently implementing in China is a perfect example of how Mercuri demonstrated those high skills that we demand from a training partner.”
Winfried Windegger, Director of Global Sales Capabilities
"Thousands of HP sales people and sales managers have been developed across the world in common methodologies and skills using Mercuri International local expertise and coordinated through Global Project Management."
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
"Our Raising the Bar programme, developed in conjunction with Mercuri, has made a fundamental difference to our business. It has significantly increased our pitching effectiveness."
"Working with Mercuri has helped our sales team understand and develop a consistent Sales Process capable of delivering great results."
“The corridors at the Mövenpick Business Academy are still buzzing with excitement from those that attended the Business Strategy and Innovation programmes – Stay ahead in a changing world - Thank you Mercuri and GrowMe”
"The Mercuri model is now used as a business planning template and the sales management process is adopted by all regional managers."
Maersk Line take first place in part for its in-house learning model, the CARE PROGRAM, developed in partnership with Mercuri International
"Better Business Results - Higher Motivation - People Quality" Watch the video Outcomes for the Business with Hajo Rapp from Siemens.
Working with the Healthcare sector
Increasing clinical trials
A global biosciences company asked us to assist with the roll-out of a project to increase:
- The number of clinical trials their products are used for.
- Sales of their products.
- The number of development projects they are involved in.
Our approach to the project included the analysis of new business acquisition and customer retention processes across Europe and North America, the development of a robust toolkit to improve these processes and the development of supporting sales and sales management skills. The key outcomes achieved from the project were the sales team focussing on ‘doing the right things’, the sales managers effectively coaching in the improved processes and also ensuring that the relevant sales management measures are place.
Skills development to sell value
A medical technology company that serves healthcare institutions, life science researchers, clinical laboratories, industry and the general public. The challenge was to move the sales people from a feature/benefit sell to a value added approach. We worked with them to address this challenge, designing and implementing a project that encompassed the transfer of effective Mercuri models and methodologies supported by situational coaching and implementation workshops. The results were impressive with an additional £1.4m sale growth and an improvement in profit of £700k. These results were directly attributable by the client to the value selling training.
We worked with one of the leading companies in the hospital field, selling products in Renal, Bioscience, Medication deliveries. The project covered 3 countries. The base for this project is evaluating the current sales processes and analysing the customer portfolio and Sales Reps Management to increase sales efficiency.