Do you know...

Do you know...

How closely aligned are your people's competences with the activities they need to do day to day? What makes your best people so successful? Can your sales team effectively implement your sales strategy? Evaluating competence will help you answer these questions - Sales Evaluator.
Plan and implement effective sales strategies in 2018

Plan and implement effective sales strategies in 2018

Develop an effective sales activity management methodology with Mercuri's Sales Leadership Planning training course on February 6th -7th. This course is for all Sales Directors and Sales Managers who lead and manage a sales team.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 BESMA Awards. Discover why delegates left the programme feeling so energized.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Join us at the National Sales Conference

Join us at the National Sales Conference

Come and talk to us about Social Selling in the Sales Process. From new customer acquisitions to Key Account Management, find out where social selling makes sense. We look forward to seeing you there.

Taking Sales to a Higher Level

Videos

The transformation of sales

The transformation of sales

How can sales professionals retain and enhance their relevance in an increasingly digital world?

The world’s oldest profession has evolved with the times to meet the changing needs of every passing generation. It is now time, for another wave of change. The difference - this is not a gradual evolution. This is transformation.

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Discover why Sales Evaluator is the starting point for Sales & Business Improvement

Discover why Sales Evaluator is the starting point for Sales & Business Improvement

Watch the Sales Evaluator video!

Find out how Sales Evalutor, Mercuri's new online assessment tool, will help you evaluate the competence of your sales and customer facing teams. It is the starting point for Sales and Business Improvement.

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Selling At My Best with Virgin Holidays

Selling At My Best with Virgin Holidays

The Mercuri Challenge - To equip the highly successful Virgin Holidays sales team to engage and inspire more customers to book their holiday of a lifetime with Virgin Holidays.

The Selling At My Best programme is a tailored sales training solution designed specifically for Virgin Holidays.

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Strategic account management: solutions part 1

Strategic account management: solutions part 1

Three things to know before you start to put ideas forward – compelling events, the competitive situation, how our solution is differentiated.

 

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Strategic account management: Managing part 2

Strategic account management: Managing part 2

This video short is about the account plan – why it matters and making it work.

 

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Strategic account management: Managing part 1

Strategic account management: Managing part 1

What does it mean to manage a key account?  It’s more than big selling.  You need the disciplines of a general manager managing a “horizontal business unit”.

 

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Strategic account management: solutions: people

Strategic account management: solutions: people

It’s hard to manage the people side of strategic account teams: Virtual teams, collaborative, coherent, compelling. It’s all about leading through influence without authority.

 

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Strategic account management: solutions part 2 

Strategic account management: solutions part 2 

The how of bringing our solutions to our strategic accounts.  Hot spots and white space analysis, strategic fit and coherence, effective communication.

 

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Keeping in Touch

Keeping in Touch

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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The first five minutes with a client

The first five minutes with a client

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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The first person your client calls

The first person your client calls

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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Getting Referrals

Getting Referrals

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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Understanding the customer

Understanding the customer

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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The key drivers in the technology sector and what Mercuri International can do for you

The key drivers in the technology sector and what Mercuri International can do for you

Mercuri International's global practice leader within technology, Dave Cusdin, explains the key drivers within the technology sector and what Mercuri International can do for you in the technology sector and what Mercuri International can do for you.

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Advice to others - Interview with Pierre Jover at HP

Advice to others - Interview with Pierre Jover at HP

Here you will find links to a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

 

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Outcomes for the Business - Interview with Pierre Jover at HP

Outcomes for the Business - Interview with Pierre Jover at HP

Here you will find links to a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

 

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Advice to others - Interview with Gertjan van der Weijden at Philips

Advice to others - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Analysis - Interview with Gertjan van der Weijden at Philips

Analysis - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Background - Interview with Gertjan van der Weijden at Philips

Background - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Design - Interview with Gertjan van der Weijden at Philips

Design - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Implementation - Interview with Gertjan van der Weijden at Philips

Implementation - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Introduction to Philips Trusted Advisor program - Harry Jonkers, GAM Mercuri International

Introduction to Philips Trusted Advisor program - Harry Jonkers, GAM Mercuri International

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Keys to Success - Interview with Gertjan van der Weijden at Philips

Keys to Success - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Outcome for the people - Interview with Gertjan van der Weijden at Philips

Outcome for the people - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Why Mercuri? - Interview with Gertjan van der Weijden at Philips

Why Mercuri? - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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Outcome for the business - Interview with Gertjan van der Weijden at Philips

Outcome for the business - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

 

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The Bowtie approach to Key Account Management

The Bowtie approach to Key Account Management

Learn more about the bowtie approach to KAM from Dave Cusdin, Industry head IT and Technology at Mercuri International. This short video explains how to set up your organization for efficient Key Account Management.

 

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Differentiating yourself

Differentiating yourself

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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Getting referrals

Getting referrals

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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Hewlett Packard - Senior Management Development Training

Hewlett Packard - Senior Management Development Training

Here you will find links to a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Important aspects of Key Account Management

Important aspects of Key Account Management

Dave Cusdin, technology sector expert at Mercuri International, talks about the most important aspects of successful Key Account Management

"Important aspects of Key Account Management" video with Dave Cusdin

 

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Kuehne+Nagel works with Mercuri International to improve sales

Kuehne+Nagel works with Mercuri International to improve sales

A testimonial from one of our clients, Kuehne+Nagel - a leading global provider of fully integrated supply chain solutions – on how Mercuri International has worked with Kuehne+Nagel to improve their Sales Leadership, Sales Productivity Planning, Consultative Planning, Negotiation Skills, Presentation Skills, Sales Coaching and Cu..

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Preparing for client meetings

Preparing for client meetings

Part of our series of best practices in how to win, grow and manage clients the financial & professional services sector.

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