Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Successful Opportunity to Order Programme with Hempel
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Successful Opportunity to Order Programme with Hempel

This week, the experienced team of sales and technical experts from Hempel (a coatings manufacturer) have been dialling in from all over the world, to the second phase of their Opportunity to Order programme with Mercuri.

Within the workshop in January, at their twice yearly international sales conference, the team immediately began work on their live opportunities.

They left Copenhagen having accurately assessed the real opportunity, having created an irresistible value proposition, aligned themselves with the real decision makers and prepared to deliver precise presentations with added customer centric persuasion.

The Mercuri team of Ellis and Mat have been coaching each team member on their O2O Opportunity Plan on their live opportunity, guiding the team towards the actions they need to take to increase their conversion rate.

As one team member said, “This makes me realise I am assuming and do not know what I really need to. This is VERY interesting, let me actually DO what O2O showed me, and call you back to tell you what happened!”