Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on May 15th - May 16th. This professional masterclass is for people in a sales, management or buying role who are directly involved in negotiations.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.
Consultative Selling

Consultative Selling

Develop a highly effective, successful and professional approach to selling that engages and motivates the customer to buy. Join our Consultative Selling open course on June 5th - June 7th 2018 at London Heathrow Crowne Plaza.

Taking Sales to a Higher Level

Professional Selling Skills

Mercuri's Professional Selling Skills training programme is for sales people and people who have a sales element to their role and need a comprehensive understanding of the principles of professional selling.

The Key Outputs:

  • A comprehensive framework for planning and achieving sales success.
  • A highly effective and clearly defined methodology for dealing with customers.
  • A solid foundation on which to develop your sales career.

The Agenda (2 Days)

Introduction and Objectives

  • Setting the objectives for the participants.

The Role of the Salesperson

  • Examining the different aspects of the role and how they impact on the sales result.

Understanding the Sales Process

  • Defining the key steps of the sales process.

Understanding the Buying Process

  • Understanding what makes people buy and why.

Preparation and Planning

  • How to use sales tools to structure the sales call.

Effective Communication

  • How to apply questioning and listening skills to uncover customers requirements.

Presenting the Solution

  • How to present your offer convincingly.

Objection Handling

  • How to deal with the customers objections.

Closing the Deal

  • How to achieve the best result.

Personal Action Planning

  • How to implement the key learning points
9 Oct 2018 09:30 - 10 Oct 2018 17:00
Essential Selling Skills
From:9 Oct 2018 09:30
To:10 Oct 2018 17:00
Location:London - Heathrow Crowne Plaza