Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on May 15th - May 16th. This professional masterclass is for people in a sales, management or buying role who are directly involved in negotiations.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.
Consultative Selling

Consultative Selling

Develop a highly effective, successful and professional approach to selling that engages and motivates the customer to buy. Join our Consultative Selling open course on June 5th - June 7th 2018 at London Heathrow Crowne Plaza.

Taking Sales to a Higher Level

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Sales Excellence Seminar & Moments of Truth

Congratulations

Claire Hansell from Bridge Street Global Hospitality won the Apple watch prize draw from our recent Sales Excellence seminar co-hosted with OA Executive.

Sales Excellence Seminar

Mercuri Consultant Darin Enefer shared insights from our global survey on the secrets of sales excellence at the breakfast seminar on the 18th October with OA Executive and supported by the Association of Professional Sales (APS).

The survey asked 926 respondents from 20 countries about their sales improvement initiatives.  Darin shared with delegates what 10 things contribute to sales excellence in today's competitive landscape.

Moments of Truth

Delegates left the seminar feeling energized after hearing about techniques linked to sales strategy implementation including concepts such as:

"A moment of truth is an episode in which a customer comes into contact with any aspect of the company, however remote and thereby, has an opportunity to form an impression."

Darin talked to delegates about how systems, attitudes and skills are key to Moments of Truth.  Claire Small from OA Executive reiterated the signifiance of Moments of Truth, not only in relation to our customers but also with your own internal teams and family life.

Further information

Please contact us on +44 (0) 330 9000 800 to receive information about sales strategy implementation or to find out about the next sales excellence seminar.

Sales Excellence Seminar & Moments of Truth