Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

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Why don't you evaluate competence?

The new Sales Evaluator from Mercuri UK fills gap in L&D market

Mercuri’s new online competence assessment and benchmarking tool, Sales Evaluator,  enables you to measure the effectiveness of your sales and customer facing teams in terms of their skills, knowledge and attitude, utilising a comprehensive library of over 100 competences.

Competence is the sum total of skills, knowledge and attitude - Sales Evaluator measures the effectiveness of people’s skills, knowledge and attitudes.

Sales Evaluator will help Sales Leaders and L&D Managers answer the following questions:

  • How well is my sales team performing?
  • Why do my best performers regularly achieve target?
  • How well equipped is my sales team to be able to cope with the challenge of increased prices?
  • How can I demonstrate that my sales team has the capability to sell?
  • How can I be certain that my sales force needs the training you are planning?
  • What process do I go through to create that certainty?

Evaluating Competence process

The evaluation process enables online self-assessment, manager assessment, with optional third party input, to create a detailed capability profile. This is followed by a facilitated validation meeting to discuss variations between the scores and reach an agreed finalised assessment. 

Sales Evaluator provides a mechanism for defining the competences required in order to be a highly effective sales team. From this you can assess your team against this benchmark. It also helps the L&D team to create the infrastructure to deliver a series of training, coaching and learning interventions.

Business benefits of Sales Evaluator

  • Benchmark current performance against world-class performance
  • Measure the effectiveness of your sales and customer facing teams
  • Identify the gap between best practice and your current performance
  • Increase the return on investment
  • Make your training budget go further
  • Generate a focussed plan for improvement
  • Validate by providing a 360–degree perspective
  • Discover potential financial improvements

For information on Sales Evaluator and how it could be the starting point for your sales and business improvement journey.

 

 

 

 

Why don't you evaluate competence?