Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on October 31st - November 1st. This public course is for people in a sales, management or buying role who are directly involved in negotiations.
Leadership or Management?

Leadership or Management?

Get the most out of your team with Mercuri's Leading and Motivating the team training programme on November 21st-22nd 2017. This course is for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Discover the 20 required practices to succeed in the 3rd Millennium

Discover the 20 required practices to succeed in the 3rd Millennium

Join our 3rd Millennium Sales event on January 16th - 17th 2018 at the Crowne Plaza Heathrow and transform yourself into a future proof sales professional. Understand the new buying behaviours. Find out more now.
Sales Activity & Pipeline Planning on November 7th - 9th

Sales Activity & Pipeline Planning on November 7th - 9th

Do you know the shape of your sales activity? Our Sales Activity & Pipeline Planning course at the London Heathrow Crowne Plaza will help you build a sales plan that will manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.

Taking Sales to a Higher Level

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Outstanding Account Management

Do you manage a portfolio of clients using effective account penetration techniques to ensure customer retention?

In our recent Global Sales Excellence study, covering 926 respondents, the highest performing companies said that each member of their sales team has a systematic account management planning process for each of
their customers.

We work with companies to help improve their approach to Account Management in the following areas:

  • Maximising customer revenues through selling the complete portfolio profitably.
  • Effective cross selling and up selling within accounts.
  • Defining and communicating  the real tangible value they can bring to their Key Accounts.
  • Effective use of account planning tools and processes to achieve account growth and enable decision making for resource investment.
  • Virtual Account Team Leadership and Management.
  • Ensuring that solution, services and product delivery meets and exceeds customer expectation.

Please call +44 (0) 330 9000 800 to discuss an In-house Key Account Management course for your team or click to find out about our next scheduled Key Account Management training course.

 

Siemens work with Mercuri to enhance sales performance

If you would like to know more about how we helped Siemens address some of these issues, please click on the videos link below.  You can either go through the whole journey or dip into one of the topics listed here.

  • Why Siemens chose Mercuri - Why did Siemens choose Mercuri International.
  • Analysis - What analysis did we do to ensure that our solution focussed on the issues that would make the most difference to Siemens.
  • Sales Consultancy - How did we work together to build the solutions.
  • Training - What did the training include.
  • Implementation - How was the training implemented.
  • Implementation - How was the initial implementation consolidated.
  • Advice to Others - What advice would Siemens give to others who have a similar situation.
  • Outcomes – what has been the effect on the business and the people.

Interested?

To find out more about how we worked with Siemens to enhance their sales performance please call +44 (0) 330 9000 800 or email us at training@mercuri.co.uk.