Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Back

Outstanding Account Management

Do you manage a portfolio of clients using effective account penetration techniques to ensure customer retention?

In our recent Global Sales Excellence study, covering 926 respondents, the highest performing companies said that each member of their sales team has a systematic account management planning process for each of their customers.

We work with companies to help improve their approach to Account Management in the following areas:

  • Maximising customer revenues through selling the complete portfolio profitably.
  • Effective cross selling and up selling within accounts.
  • Defining and communicating  the real tangible value they can bring to their Key Accounts.
  • Effective use of account planning tools and processes to achieve account growth and enable decision making for resource investment.
  • Virtual Account Team Leadership and Management.
  • Ensuring that solution, services and product delivery meets and exceeds customer expectation.

Please call +44 (0) 330 9000 800 to discuss an In-house Key Account Management course for your team or click to find out about our next scheduled Key Account Management training course.

 

Siemens work with Mercuri to enhance sales performance

If you would like to know more about how we helped Siemens address some of these issues, please click on the videos link below.  You can either go through the whole journey or dip into one of the topics listed here.

  • Why Siemens chose Mercuri - Why did Siemens choose Mercuri International.
  • Analysis - What analysis did we do to ensure that our solution focussed on the issues that would make the most difference to Siemens.
  • Sales Consultancy - How did we work together to build the solutions.
  • Training - What did the training include.
  • Implementation - How was the training implemented.
  • Implementation - How was the initial implementation consolidated.
  • Advice to Others - What advice would Siemens give to others who have a similar situation.
  • Outcomes – what has been the effect on the business and the people.

Interested?

To find out more about how we worked with Siemens to enhance their sales performance please call +44 (0) 330 9000 800 or email us at training@mercuri.co.uk.