Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on May 15th - May 16th. This professional masterclass is for people in a sales, management or buying role who are directly involved in negotiations.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.
Consultative Selling

Consultative Selling

Develop a highly effective, successful and professional approach to selling that engages and motivates the customer to buy. Join our Consultative Selling open course on June 5th - June 7th 2018 at London Heathrow Crowne Plaza.

Taking Sales to a Higher Level

Performance Management

This module is for senior managers or line managers who have to achieve their objectives through their team members.

In an ever more competitive world it is imperative that managers create a team around them that is able to deliver the required results.

This course defines the core components of a performance management approach that aligns capability, activity and measurement to business and personal objectives.

The Key Outputs:

  • A highly effective process for reviewing performance
  • A detailed template for improving individual and team performance
  • A detailed tool for identifying development needs.
  • The main topics covered during the programme include:
  • Setting Business Objectives
  • Monitoring Performance
  • Performance Review Meetings
  • Team Meetings
  • Training and Development
  • Time Management
  • Personal Action Planning              

 “Working with cross functional teams can sometimes make it hard work when it comes to setting consistent performance measures. Having the essential elements from this course makes it easier for me as a manager.”

24 Apr 2018 09:00 - 25 Apr 2018 17:30
Performance Management
From:24 Apr 2018 09:00
To:25 Apr 2018 17:30
Location:London - Heathrow Crowne Plaza