Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Back

Institute of Directors: Sales Excellence Insight Workshop

Thanks to the Institute of Directors (IOD) for hosting the Sales Excellence Insight Workshop with Mercuri Consultant and IOD member Darin Enefer.

The workshop, at the IoD's prestigious headquarters at 116 Pall Mall, Central London was an opportunity for members to network, share experiences and discuss challenges in sales strategy implementation.

Darin highlighted what top performing companies do to help drive their success.  Topics discussed during the event include:

  • Strategy implementation
  • Sales planning methodology
  • Moments of Truth
  • The 4 barriers to success

3 key factors for Continuous Improvement

People, coaching (or lack of coaching) and joined up leadership were also key areas Darin focused on during the two hour session, with particular attention paid to the 3 key factors for Continuous Improvement: Systems, Attitudes and Skills.


About The Institute of Directors

The Institute of Directors (IoD) was founded in 1903 and within three years we were awarded a Royal Charter to support, represent and set standards for business leaders nationwide. We remain deeply proud of our Royal Charter and it stays at the forefront of everything we do as an organisation

Institute of Directors: Sales Excellence Insight Workshop