Essential Selling Skills

Essential Selling Skills

Mercuri's Essential Selling Skills two day training programme on May 9th-10th is ideal for product specialists, graduates and customer service teams as well as people in their first sales role. We use group tasks to make the learning experience engaging and effective
What makes the best people successful?

What makes the best people successful?

Sales Evaluator - Our online assessment and benchmarking tool will help you evaluate and improve competence to make the biggest impact on your business. Contact us to arrange a demo
Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on June 27th-28th 2017. This public course is for people in a sales, management or buying role who are directly involved in negotiations.
Selling At My Best

Selling At My Best

Check out the Virgin Holidays Selling At My Best testimonial video in the "Our Customers" menu. Discover why delegates left the sales training programme feeling really energized.
Delivering Business Results Through Performance Management

Delivering Business Results Through Performance Management

Our two day Performance Management course on April 25-26 2017 is for managers who achieve their objectives through their team. Align capability and activity to business objectives.

Taking Sales to a Higher Level

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How to make the biggest impact on your business

Receive the link to the recording of our ISMM Webinar hosted by Mercuri's Moyra Smith

Evaluating and improving competence to make the biggest impact on your business

Do you know what skills, knowledge and attitudes your sales staff and customer facing teams need to enhance business performance?  

Moyra will take you through why you need to measure the capability gap in your organisation, how you identify areas for improvement, utilising over 250 sales competencies, and the importance of overcoming reservations within your organisation to ensure participation and engagement with the process.

In this ISMM webinar hosted by Mercuri, you will learn:

  • What are the most important competencies – How do you define the competencies against which your sales and customer service people will be measured?
  • Understanding the differences between the three types of competencies: Knowledge, Skills and Attitudes
  • How to engage participants in the evaluation process to help demonstrate there is a needs-based rationale to a development programme

Interested?

Please email evaluator@mercuri.co.uk to receive the recording of the webinar or call +44  (0) 330 9000 800 to arrange a chat with Moyra Smith.

How to make the biggest impact on your business