Professional Negotiating Skills

Professional Negotiating Skills

Develop a clearly defined and efficient approach to negotiation with Mercuri's Professional Negotiating Skills training on October 31st - November 1st. This public course is for people in a sales, management or buying role who are directly involved in negotiations.
Leadership or Management?

Leadership or Management?

Get the most out of your team with Mercuri's Leading and Motivating the team training programme on November 21st-22nd 2017. This course is for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Discover the 20 required practices to succeed in the 3rd Millennium

Discover the 20 required practices to succeed in the 3rd Millennium

Join our 3rd Millennium Sales event on January 16th - 17th 2018 at the Crowne Plaza Heathrow and transform yourself into a future proof sales professional. Understand the new buying behaviours. Find out more now.
Sales Activity & Pipeline Planning on November 7th - 9th

Sales Activity & Pipeline Planning on November 7th - 9th

Do you know the shape of your sales activity? Our Sales Activity & Pipeline Planning course at the London Heathrow Crowne Plaza will help you build a sales plan that will manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.

Taking Sales to a Higher Level

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Sales Evaluator - Evaluating competence

Mercuri's Sales Evaluator is the online competence assessment tool. It is the starting point for sales and business improvement.

Watch the Sales Evaluator video

Sales Evaluator, now available with a coaching app, helps you discover what development and coaching your sales and customer facing teams need to support your business objectives. The information helps managers to focus their coaching activity, individual by individual.  This data can also be loaded into the Coaching App to make coaching interventions more effective and improvement easier to measure.

 DO YOU KNOW?

  • The current capability of your sales and customer facing teams?
  • What training and devlopment each individual needs to improve?
  • Who in your team requires priority development?
  • What competences are critical to business performance?
  • What you don't know?

If you don't know the answer to these questions Contact Mercuri to arrange a demo of Sales Evaluator and discover how you can start your sales and business transformation.

Why assess competence?

Competence can be described as a combination of skills, knowledge and attitude.

  • Skills: Those abilities which allow you to be effective in carrying out tasks.
  • Knowledge: The understanding needed to be effective.
  • Attitude: The underlying values that make it possible to do the job.

 

Sales Evaluator

Mercuri's Sales Evaluator online competence assessment tool enables you to measure the effectiveness of your team's skills, knowledge and attitude and ensures these competences are aligned with your business and sales strategy.  The reports generated from the evaluation process give compelling insight into gaps in competitive strengths and priorities for development.

This will enable you to:

  • Focus your development in the areas that will make the biggest impact
  • Create a perfect profile for your team.

 Business Benefits

  • Measure the effectiveness of your sales and customer facing teams.
  • Identify the gap between best practice and your current performance.
  • Increase the return on investment.
  • Make your training budget go further.
  • Generate a focused plan for improvement.
  • Discover potential financial improvements.

What is the approach?

Mercuri's online assessment process takes approximately six weeks from the scoping meeting in Step 1 to the powerful reporting and recommendation meeting in Step 5.

  • Step 1 - Review the current competences and skills
  • Step 2 - Self Assessment
  • Step 3 - The manager completes an assessment for each team member
  • Step 4 - The validation meeting
  • Step 5 - Analysis, report, results and focused plan for enhancement and business improvement

 

Find out more