Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Back

Sales Evaluator - Evaluating competence

Mercuri's Sales Evaluator is the online competence assessment tool. It is the starting point for sales and business improvement.

Watch the Sales Evaluator video

Sales Evaluator, now available with a coaching app, helps you discover what development and coaching your sales and customer facing teams need to support your business objectives. The information helps managers to focus their coaching activity, individual by individual.  This data can also be loaded into the Coaching App to make coaching interventions more effective and improvement easier to measure.

 DO YOU KNOW?

  • The current capability of your sales and customer facing teams?
  • What training and devlopment each individual needs to improve?
  • Who in your team requires priority development?
  • What competences are critical to business performance?
  • What you don't know?

If you don't know the answer to these questions Contact Mercuri to arrange a demo of Sales Evaluator and discover how you can start your sales and business transformation.

Why assess competence?

Competence can be described as a combination of skills, knowledge and attitude.

  • Skills: Those abilities which allow you to be effective in carrying out tasks.
  • Knowledge: The understanding needed to be effective.
  • Attitude: The underlying values that make it possible to do the job.

 

Sales Evaluator

Mercuri's Sales Evaluator online competence assessment tool enables you to measure the effectiveness of your team's skills, knowledge and attitude and ensures these competences are aligned with your business and sales strategy.  The reports generated from the evaluation process give compelling insight into gaps in competitive strengths and priorities for development.

This will enable you to:

  • Focus your development in the areas that will make the biggest impact
  • Create a perfect profile for your team.

 Business Benefits

  • Measure the effectiveness of your sales and customer facing teams.
  • Identify the gap between best practice and your current performance.
  • Increase the return on investment.
  • Make your training budget go further.
  • Generate a focused plan for improvement.
  • Discover potential financial improvements.

What is the approach?

Mercuri's online assessment process takes approximately six weeks from the scoping meeting in Step 1 to the powerful reporting and recommendation meeting in Step 5.

  • Step 1 - Review the current competences and skills
  • Step 2 - Self Assessment
  • Step 3 - The manager completes an assessment for each team member
  • Step 4 - The validation meeting
  • Step 5 - Analysis, report, results and focused plan for enhancement and business improvement

 

Find out more