Optimize your levy funding

Optimize your levy funding

Upskill your current team or hire new talent through an apprenticeship with Mercuri. We now offer levy funded, world class development programmes for your sales teams, business leaders and customer service professionals to name but a few.
Sales Leadership in the Field

Sales Leadership in the Field

Do you engage in coaching visits with your team? Develop your Coaching and Managing skills to have a direct influence on the ability of your team to perform at the highest level with Sales Leadership in the Field on September 11th-12th. Book now.
Sales Leadership Planning

Sales Leadership Planning

Develop a comprehensive sales activity management methodology and a clearly defined pipeline management process that will help improve conversion rates. Join the next masterclass on September 4th - 5th 2018 at London Heathrow Crowne Plaza.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

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Applying the magic touch to training

Mercuri's Strategic Business Manager Moyra Smith attended the Virgin Holiday "Peak Launch" Conference at CenterParcs Woburn yesterday:

"Thanks to our magicians and actors for raising expectations that the unexpected is possible and adding some star quality to our training."

Identifying how individual delegates learn

This extract is taken from our Star Quality article in the training journal 

One example from us is a course that opens with a short session that focuses on identifying how individual delegates learn best and how the session could be adapted to meet those needs.

This is followed by a 15-minute break, during which time a magician mingles with the group and performs close-up magic. This immediately changes the tone of the upcoming course, raising expectations that the unexpected is possible and stimulating the audience.

When the group comes back together the magician performs a trick to everyone and then shows the delegates how to do it. The delegates can soon see very clearly that learning how to do a trick (or a business process) is one thing, being able to perform it is quite another.

Processes are often clear and easy to learn, the delivery can be much harder. It takes thought, awareness, good communication and practice to engage an audience and bring a trick to life. Delegates soon learn that this is often the case for business processes, particularly in a sales environment.

Contact Mercuri to discuss adding star quality to your training on +44 (0) 121 506 9732

Applying the magic touch to training Applying the magic touch to training