Join our next Key Account Management masterclass

Join our next Key Account Management masterclass

Create a stronger and more profitable relationship with your customer with our Key Account Management course on March 6th - 8th. This course is for people who have responsibility for managing strategic relationships with clients.
Lead & Motivate Your Team

Lead & Motivate Your Team

Do you create an environment that motivates others to perform? Join Mercuri's Leading and Motivating the Team professional masterclass on April 17th - April 18th. Ideal for all managers who achieve their objectives through their team. Develop a guide for adapting your leadership style.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for the Virgin Holidays "Selling At My Best" programme at the 2017 British Excellence Sales Management Awards. Discover why delegates left this tailored in-house programme feeling so energized.
Performance Management masterclass

Performance Management masterclass

Do your team members have their own performance plan? Do you have a template for improving performance? Join this Performance Management masterclass on April 24th - 25th. Align capability and activity to business objectives.
Accelerate sales growth with improved sales activity planning

Accelerate sales growth with improved sales activity planning

Join our next Sales Activity & Pipeline Planning masterclass on May 22nd at the London Heathrow Crowne Plaza. Develop a sales plan that will help you manage existing customers and find new opportunities.
Simply outstanding customer service by Electrolux

Simply outstanding customer service by Electrolux

Teams excited and engaged about Customer Service at the Electrolux Academy. Mercuri work with Electrolux on a programme designed to grow their new team members, retain and develop their talented sales and service teams.
Social Selling as part of your Sales Strategy

Social Selling as part of your Sales Strategy

Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.

Taking Sales to a Higher Level

Back

51% of organisations do not conduct any evaluation

Great infographic from CIPD which summarises the key findings from their Learning and Development annual survey report:

Assessing the impact of L&D activity

Half (51%) do not conduct any evaluation on the majority of L&D activities, or limit their evaluations to the satisfaction of those that take part.  Just 7% evaluate the wider impact on the business and/or society.

Alignment to the business strategy

Two-thirds say L&D is extremely or broadly aligned to business strategy, while one-third say it is just somewhat, or not at all aligned.

Learning technologies

Three-quarters of organisations use learning technologies. Only one in four (24%) say they are extremely or very confident in their ability to use technology to increase L&D effectivenss.

Productivity

Three in ten (29%) quantify the impact of L&D on organisational productivity.

Interested?

Find out how you can assess the impact of L&D activity, email evaluator@mercuri.co.uk

51% of organisations do not conduct any evaluation